Returns & Exchange

We want you to love what you wear. If the size or style is not right, you can exchange within 7 days of delivery.

• Tags attached, unworn, unwashed, in the original packaging.
• Exchange online by messaging us on WhatsApp with your order number, or at any Desire 7 store.
• Altered, customised and innerwear items cannot be exchanged.
• If a piece arrives damaged or wrong, tell us within 48 hours with photos and we will replace it or refund you in full.

Refunds for cancelled or damaged orders go back to the original payment method within 5-7 working days.